Privacy Policy
Last updated: November 26, 2025
At Grupo Amao, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect the information you provide to us through our website and associated contact channels.
By using this site or providing your personal data to us by any means, you accept the practices described in this policy.
1. Identity and Address of the Data Controller
The party responsible for the processing of your personal data is:
Grupo Amao
Address: La Paz, Baja California Sur, Mexico
Contact email: homeroamao@gmail.com
2. Personal Data We May Collect
The personal data we may request directly from you through contact forms, email, WhatsApp, or other means include, but are not limited to:
- First and last name
- Company or business name
- Contact phone number
- City and/or state
- Information related to the service you request (type of event, date, location, requirements, etc.)
In some cases, and only when necessary for the provision of the service, we may request additional data related to invoicing, contracts, or other supporting documents.
We do not intentionally request or process sensitive personal data (such as medical, religious, union-related, biometric information, etc.) through the website.
3. Purposes of Data Processing
The personal data we collect will be used for the following primary purposes:
- To respond to your requests for information, quotes, or contact.
- To follow up on the services you hire from Grupo Amao.
- To prepare commercial proposals, contracts, or service orders.
- To coordinate logistics, deliveries, transportation, and other related services.
- For invoicing and administrative matters arising from the commercial relationship.
Additionally, we may use your data for secondary purposes, such as:
- Sending you general information about our services, promotions, or important notices.
- Conducting satisfaction surveys and improving the quality of our service.
If you do not want your data to be used for secondary purposes (such as advertising or promotions), you can let us know at any time by emailing the address provided in this policy.
4. Legal Basis for Processing
We process your personal data based on:
- Your consent when you voluntarily provide us with your information.
- The contractual or pre-contractual relationship that arises when you request and/or engage our services.
- Applicable legal obligations in tax, accounting, and personal data protection matters.
5. Use of Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Improve the browsing experience.
- Remember certain preferences (for example, language or page settings).
- Obtain website usage statistics (in an aggregated and anonymous manner).
You can configure your browser to reject or delete cookies, although this may affect the functioning of some sections of the site.
6. Transfer of Personal Data
Grupo Amao does not sell or rent your personal data to third parties.
We may only share your information with:
- Suppliers and partners who support us in providing our services (for example, logistics, transportation, technical support, invoicing), always under confidentiality agreements and only for the purposes described in this policy.
- Competent authorities, when required by law or by a legal, administrative, or judicial process.
In all cases, we will ensure that third parties respect the confidentiality of your data and use it only for the purposes that have been authorized.
7. Security Measures
We implement reasonable administrative, technical, and physical security measures to protect your personal data against:
- Unauthorized access
- Loss
- Alteration
- Destruction or misuse
However, since no system is completely infallible, we cannot guarantee 100% security of the information transmitted over the internet. If we detect any breach that significantly affects your rights, we will inform you through the contact details you have provided to us.
8. ARCO Rights (Access, Rectification, Cancellation, and Objection)
As the owner of your personal data, you have the right to:
- Access your personal data in our possession.
- Rectify your data if it is inaccurate or incomplete.
- Cancel your data when you consider that it is no longer required for the purposes stated, or when the contractual relationship has ended.
- Object to the processing of your data for specific purposes.
To exercise any of these rights, please send us a request to the following email address:
homeroamao@gmail.com
Including the following information:
- Full name and contact details (email and/or phone number).
- A clear description of the right you wish to exercise.
- Where applicable, documentation that supports your request or helps us locate your data.
We will respond to your request within the timeframes established by the applicable personal data protection laws.
9. Data Retention
We will retain your personal data only for as long as necessary to:
- Fulfill the purposes described in this policy.
- Meet legal, contractual, tax, or accounting obligations.
Once that period has ended, your data will be blocked and subsequently deleted in a secure manner.
10. Privacy of Minors
Our services are not intentionally directed at individuals under 18 years of age. We do not knowingly collect personal data from minors through the website.
If you are a parent or legal guardian and believe that a minor has provided us with data, please contact us so that we can delete such information, should you wish us to do so.
11. Changes to This Privacy Policy
Grupo Amao may update or modify this Privacy Policy at any time to adapt it to legislative changes, internal practices, or new services.
Any changes will be published on this same page, indicating the date of the latest update. We recommend that you review this policy periodically.
12. Contact
If you have any questions, comments, or wish to exercise your rights related to your personal data, you can contact us at:
Grupo Amao
Email: homeroamao@gmail.com
Address: La Paz, Baja California Sur